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February 10, 2012
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common questions about Prescription Drugs
After my prescription drug refills have run out, do I have to submit a new questionnaire to order more prescription drugs?
Are brand-name drugs made in more modern facilities than generic drugs?
Are generic drugs always cheaper?
Are generic drugs as safe as brand-name drugs?
Are generic drugs as strong as brand-name drugs?
Are generic prescription drugs as effective as brand-name prescription drugs?
Can I submit all of the prescription drug information required to get my first order through the website?
Can my doctor fill in and fax/send in the patient questionnaire and prescription drug information for me?
Can your Canadian Pharmacy accept my prescription drug insurance?
Does every brand-name drug have a generic counterpart?
Do I need a Prescription to order Canadian Prescription Drugs?
Do physicians always recommend generics?
How safe are Canadian prescription drugs and prescriptions from Smartmedcare.com?
If brand-name drugs and generic drugs have the same active ingredients, why do they look different?
What are generic drugs?
What if my Canadian prescription drugs never arrive?
What is the best source of information about generic drugs?
What kind of safeguards do you have in place to protect my prescription drug information?
When are generic drugs a good choice?
Why are generic drugs less expensive?
Will I still be able to buy prescription drugs locally after purchasing Canadian prescription drugs from a Canadian online pharmacy?
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After my prescription drug refills have run out, do I have to submit a new questionnaire to order more prescription drugs?
No. You are required to fill in a questionnaire every year or if you have a change in your medical circumstances or prescription drug information.
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Are brand-name drugs made in more modern facilities than generic drugs?
No. Both brand-name and generic drug facilities must meet standards of good manufacturing processes. Health Canada and the FDA do not permit drugs to be made in substandard facilities. Generic firms have facilities comparable to those of brand-name firms. In fact, brand-name firms account for an estimated 50 percent of generic drug production. They frequently make copies of their own or other brand-name drugs but sell them without the brand name.
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Are generic drugs always cheaper?
Yes. Generic manufacturers don't have the same development and promotional costs as the brand name manufacturer had, so they can sell their product at substantial discounts. This makes generic drugs the single most important cost saving opportunity for older Americans and Canadians.
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Are generic drugs as safe as brand-name drugs?
Yes. Canada Health, the equivalent to the U.S. Food and Drug Administration, or FDA, requires that all drugs be safe and effective. Since generics use the same active ingredients and are shown to work the same way in the body, they have the same risks and benefits as their brand-name counterparts.
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Are generic drugs as strong as brand-name drugs?
Yes. Canada Health, the equivalent to the U.S. Food and Drug Administration, or FDA, requires that all drugs be safe and effective. Since generics use the same active ingredients and are shown to work the same way in the body, they have the same risks and benefits as their brand-name counterparts.
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Are generic prescription drugs as effective as brand-name prescription drugs?
YES! Any generic prescription drug you receive has been approved as equivalent by Canadian officials. Generic prescription drugs are just as effective as brand name prescription drugs.
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Can I submit all of the prescription drug information required to get my first order through the website?
Yes and no. You can submit all of the prescription drug information required in the Patient Questionnaire online, however we will still require you to send in your original prescription(s) before we can ship you your prescription drugs. Please be sure that the writing is clear and legible to avoid delay in the issuing of your prescriptions and the processing of your prescription drug order.
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Can my doctor fill in and fax/send in the patient questionnaire and prescription drug information for me?
Yes, it is preferable, but not necessary to have your doctor send in your prescription and or patient questionnaire. All of the information to order from our Canadian online pharmacy can be sent in by you.
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Can your Canadian Pharmacy accept my prescription drug insurance?
We will provide an official prescription drug receipt for your prescription drug insurance. Your prescription insurance company may or may not accept our foreign prescription drug receipt. You should check with your prescription drug plan administrator in advance to see if they will accept our receipts.
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Does every brand-name drug have a generic counterpart?
No. When brand-name drugs are first introduced, most are patent protected for 17 years. This provides protection for the innovator who incurred the initial costs (including research, development, and marketing expenses) to develop the new drug. However, when the patent expires, other drug companies can introduce competitive generic versions, but only after they have been thoroughly tested by the manufacturer and approved by Health Canada or the FDA.
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Do I need a Prescription to order Canadian Prescription Drugs?
Yes! We require a prescription for all prescription drugs that are prescription drugs in Canada OR in the country you live in. Just like your local pharmacy our Canadian Pharmacy requires a valid prescription from a physician licensed to practice in your area. A licensed Canadian physician will rewrite Canadian prescriptions for your prescriptions that you send us
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Do physicians always recommend generics?
No. Physicians may prescribe a brand name drug. However, in many states, pharmacists are allowed to substitute a generic for the brand name drug.
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How safe are Canadian prescription drugs and prescriptions from Smartmedcare.com?
Medications approved in Canada undergo rigorous testing and review to verify their identity, potency, purity, and stability and demonstrate that they are safe and effective drugs for their intended use. Many of the prescription drugs sold in Canada are made in other countries and repackaged for sale in Canada. For all intents and purposes many of these prescription drugs are identical to drugs sold in other major regulated drug markets. They may have a different box or container or may be slightly different in appearance than the medication you are purchasing locally, but this should be of no concern.
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If brand-name drugs and generic drugs have the same active ingredients, why do they look different?
In Canada and the United States, trademark laws do not allow a generic drug to look exactly like the brand-name drug. However, a generic drug must duplicate the active ingredient and the way it works in the body. Colors, flavors, and certain other inactive ingredients may be different.
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What are generic drugs?
A generic drug is identical to a brand name drug in dosage, safety, strength, how often it is taken, quality, performance and intended use.
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What if my Canadian prescription drugs never arrive?
If your Canadian prescription drug shipment does not arrive within 21 days of shipping Smartmedcare.com will either fully refund your payment or will reship your prescription drugs. Your choice.
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What is the best source of information about generic drugs?
Contact your physician or pharmacist, for information on your generic drugs, or we can connect you to one of our pharmacists. You can also visit the U.S. Food and Drug Administration website at http://www.fda.gov/cder/ogd/index.htm for more information or search Health Canada for generics available http://search.hc-sc.gc.ca/cgi-bin/query?mss=dpd/english/active/simple
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What kind of safeguards do you have in place to protect my prescription drug information?
All prescription drug information is shredded and each of our pharmacy employees are bound by a confidentiality agreement.
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When are generic drugs a good choice?
Generic drugs are a good option to save money on prescription costs. If a generic drug is available for the brand-name drug you are currently taking, you will save money by switching.
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Why are generic drugs less expensive?
One of the main reasons is because Canadian generic manufacturers don't have to recover their costs to discover the drug and typically have less marketing costs to recover. New drugs are developed under patent protection, which lasts about 17 years. Generic manufacturers don't have the same development and promotional costs, so they can sell their product at substantial discounts. Also, there is greater competition, which keeps the price down. Today, almost half of all prescriptions are filled with generic drugs.
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Will I still be able to buy prescription drugs locally after purchasing Canadian prescription drugs from a Canadian online pharmacy?
Yes. Purchasing Canadian prescription drugs from our Canadian online pharmacy or any Canadian pharmacy does not preclude your from purchasing other prescription drugs locally.
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If you have further questions, please contact us.
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Information on this site is provided for informational purposes and is not meant to substitute advice provided by your family physician or other medical professional. We require a valid doctor's prescription for all pharmacy orders.